Privacy Policy
Effective Date: 1/14/2025
Last Updated: 2/14/2025
Enlighten Energy Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (the “Site”) and use our services to generate an energy scorecard and receive energy-saving recommendations.
1. Information We Collect
We collect the following types of information when you use our website and services:
a. Personal Information
When you sign up for an energy scorecard or interact with us, we may collect:
- Name
- Email address
- Phone number (optional)
- Home address (to analyze energy efficiency)
b. Energy Usage & Home Data
To generate an accurate energy scorecard, we may collect:
- Energy bills or estimated energy usage
- Home characteristics (e.g., square footage, insulation, heating/cooling system)
- Any additional information you provide related to home energy efficiency
c. Automatically Collected Information
When you visit our website, we may collect certain data automatically, including:
- IP address
- Browser type and settings
- Pages visited and time spent on the Site
- Cookies and tracking data (see Section 5)
2. How We Use Your Information
We use your information for the following purposes:
- To generate your energy scorecard and provide personalized energy-saving advice
- To improve our services and website functionality
- To communicate with you regarding your energy report, updates, or related services
- To analyze website traffic and user behavior for optimization
- To comply with legal obligations and prevent fraud
We do not sell or share your personal information with third parties for marketing purposes.
3. How We Share Your Information
We may share your information only in the following circumstances:
- With Your Consent – If you request referrals to energy efficiency programs or service providers.
- Service Providers & Partners – We may use third-party tools to help analyze energy efficiency data but will ensure they follow strict privacy safeguards.
- Legal Requirements – If required by law, such as responding to court orders or legal processes.
We require all third-party partners to comply with data protection regulations.
4. How We Protect Your Information
We implement industry-standard security measures to protect your personal data, including:
- Secure data encryption in transit and storage
- Access controls to restrict data to authorized personnel
- Regular security audits and updates
However, no system is 100% secure, and we encourage you to use strong passwords and avoid sharing sensitive details via email.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. These may include:
- Essential Cookies – Necessary for website functionality
- Analytics Cookies – Helps us understand visitor behavior (e.g., Google Analytics)
- Preference Cookies – Remember your settings and preferences
You can manage or disable cookies through your browser settings.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access & Correction – Request a copy of your data or correct inaccurate details.
- Opt-Out – Unsubscribe from marketing communications at any time.
- Deletion Request – Ask us to delete your personal information, subject to legal obligations.
To exercise your rights, please contact us at [Insert Contact Email].
7. Third-Party Links & Services
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before sharing any information.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we become aware of such collection, we will take immediate steps to delete the data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” If significant changes occur, we will notify users via email or website announcements.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Enlighten Energy Inc.
